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Jeffrey Ian Ross, Ph.D. (University of Baltimore, USA):

Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Pasta blanda

2006, ISBN: 0749445572

[EAN: 9780749445577], Used, very good, [SC: 2.8], [PU: Taylor & Francis Inc, United States, Somerset], JEFFREY IAN ROSS PH.D. UNIVERSITY OF BALTIMORE USA AMAZE YOUR CUSTOMERS! CREATIVE TI… Más…

NOT NEW BOOK. Gastos de envío: EUR 2.80 WorldofBooks, Goring-By-Sea, WS, United Kingdom [51947087] [Rating: 5 (of 5)]
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ZANETTI, Daniel:

Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Pasta blanda

2006, ISBN: 0749445572

[EAN: 9780749445577], [SC: 2.99], [PU: Kogan Page 01.01.2006], Taschenbuch 160 S. Sehr guter Zustand, ohne Namenseintrag Einband leicht berieben Zustand: 2, sehr gut - gebraucht, Taschenb… Más…

Gastos de envío: EUR 2.99 Sigrun Wuertele buchgenie_de, Altenburg, Germany [52236346] [Rating: 5 (von 5)]
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ZANETTI, Daniel:
Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Pasta blanda

ISBN: 9780749445577

A R Mowbray, 1950. Some wear, binding sound; good overall. B/w plates.. paperback. Good. Book., A R Mowbray, 1950, 2.5, Paperback. Very Good., 3

GBR, GBR - Gastos de envío: EUR 8.25 El Pinarillo Books, World of Books Ltd
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ZANETTI, Daniel:
Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Pasta blanda

ISBN: 9780749445577

Paperback. Acceptable., 2.5, Paperback. Good., 2.5

GBR, GBR - Gastos de envío: EUR 8.25 World of Books Ltd, World of Books Ltd
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ZANETTI, Daniel:
Amaze Your Customers!: Creative Tips on Winning and Keeping Your Customers - Pasta blanda

ISBN: 9780749445577

Paperback. Good., 2.5

Gastos de envío: EUR 8.19 World of Books Ltd
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Detalles del libro
Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers
Autor:
Título:
ISBN:

9780749445577


Competition between businesses is fierce, be they multi-national corporations or rival corner shops. Every company needs custom and must hang on it to survive. In this fascinating title Daniel Zanetti explores the ways in which sellers and service providers can reach and win over new customers. Packed with real-life stories of good and bad customer experiences, this book illustrates how incredibly important customer satisfaction is not only for attracting new customers but also for building lasting customer relationships which will ultimately shape the reputation of the company. Advice is also given on how to differentiate a business from its competitors, so enabling managers to be clear about the businesses unique selling proposition (USP). Zanetti also asks readers important questions that will help business people formulate a 'Customer Amazement Strategy'. Everyone involved in selling and providing a service will benefit from reading this book. It covers a range of industries including: hotels; salons; garages; supermarkets; health and leisure centres; insurance companies; fashion retailers; airlines; call centres and many more.

Detalles del libro - Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers


EAN (ISBN-13): 9780749445577
ISBN (ISBN-10): 0749445572
Tapa blanda
Año de publicación: 2006
Editorial: Kogan Page
144 Páginas
Peso: 0,231 kg
Idioma: eng/Englisch

Libro en la base de datos desde 2007-10-23T20:05:49+02:00 (Madrid)
Página de detalles modificada por última vez el 2024-01-22T13:55:17+01:00 (Madrid)
ISBN/EAN: 9780749445577

ISBN - escritura alterna:
0-7494-4557-2, 978-0-7494-4557-7
Mode alterno de escritura y términos de búsqueda relacionados:
Autor del libro: zanetti daniel
Título del libro: keep, ama, tips, creative, beyond winning, amaz

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