This report includes several real life case studies illustrating how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with custome… Más…
This report includes several real life case studies illustrating how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with customers and therefore the profitability of the company. Corporate culture and practices increase the potential for good customer relationships, customer expectations and delivery of goods and services. The examples included are from a variety of backgrounds including: banks, local and central government, manufacturing businesses and law firms. They clearly define what not to do and what should be done, and how.The issues are clearly laid out so that the attitude that will gain the competitive edge will be systematic throughout the organizations corporate culture, and fully determine the effectiveness of relationships with customers.Every business and company needs to manage their customer relationships and if this is done in the right way it will increase the competitive advantage. Naomi Langford-Wood explains the techniques in an easily understandable way so you can improve your business now. Naomi Langford Wood, Books, Business and Finance, Industries and Professions, Total Quality Management, Customer Relationship Management For Competitive Advantage Books>Business and Finance>Industries and Professions>Total Quality Management A report that includes several real life case studies of how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with customers and therefore the profitability of the company.<
This report includes several real life case studies illustrating how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with custome… Más…
This report includes several real life case studies illustrating how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with customers and therefore the profitability of the company. Corporate culture and practices increase the potential for good customer relationships, customer expectations and delivery of goods and services. The examples included are from a variety of backgrounds including: banks, local and central government, manufacturing businesses and law firms. They clearly define what not to do and what should be done, and how.The issues are clearly laid out so that the attitude that will gain the competitive edge will be systematic throughout the organizations corporate culture, and fully determine the effectiveness of relationships with customers.Every business and company needs to manage their customer relationships and if this is done in the right way it will increase the competitive advantage. Naomi Langford-Wood explains the techniques in an easily understandable way so you can improve your business now. Naomi Langford Wood, Books, Business and Finance, Industries and Professions, Total Quality Management, Customer Relationship Management For Competitive Advantage Books>Business and Finance>Industries and Professions>Total Quality Management A report that includes several real life case studies of how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with customers and therefore the profitability of the company.<
1Dado que algunas plataformas no nos comunican las condiciones de envío y éstas pueden depender del país de entrega, del precio de compra, del peso y tamaño del artículo, de una posible membresía a la plataforma, de una entrega directa por parte de la plataforma o a través de un tercero (Marketplace), etc., es posible que los gastos de envío indicados por eurolibro/terralibro no concuerden con los de la plataforma ofertante.
A report that includes several real life case studies of how easy it is to amend existing processes and attitudes to ones that promote the well-being of relationships with customers and therefore the profitability of the company.
Detalles del libro - Customer Relationship Management for Competitive Advantage
EAN (ISBN-13): 9781854187468 Año de publicación: 2012 Editorial: Thorogood Publishing
Libro en la base de datos desde 2011-10-07T10:54:21+02:00 (Madrid) Página de detalles modificada por última vez el 2015-03-22T09:34:59+01:00 (Madrid) ISBN/EAN: 9781854187468
ISBN - escritura alterna: 978-1-85418-746-8 Mode alterno de escritura y términos de búsqueda relacionados: Título del libro: customer relationship management
